| Better
Results
"The
Business of Lawyering Is To Solve a Client's Problem."
The
ultimate objective of any client is to have legal assistance in
solving a problem. Lawyers often do not realize that the business
of lawyering is to find ways to solve the problems that clients
want and need to have solved.
Clients
seek both "quality" and "value" in legal services.
Such standards, however, must be understood from the
client's perspective, rather than the lawyer's, if true
service is to be provided. Therefore, from the standpoint
of the client, legal services should:
1.
Solve the client’s problems
2. Be delivered in a timely fashion
3. Be provided for a fee that reflects true value to the client
4. Recognize that the justification for the existence of lawyers
is to serve clients and to solve their problems
5. Have a high level of lawyer-client communication
"Clients
Want a Simpler, Less Costly Solution To Their Problems."
Most
clients are primarily concerned with the cost associated with
legal services. As a result, some potential clients may be willing
to accept a lower quality of legal representation when what
they are really seeking is quality legal service, but at a lower
price. Clients, however, should not have to make such a trade-off
when simpler, less costly solutions to their problems exist.
Several
years ago we retooled Gammon & Associates to enable the
firm to assume more of the monetary risk traditionally associated
with community association legal work and to pass these
savings on to our expanding client base. By reconstructing
the Firm, its personnel requirements, as well as its
information management system, the firm has become a self-contained
and efficient legal agent for community associations
that is able to depart from the traditional method of
uncontrolled billable hours and accommodate clients by offering
a variety of cost effective billing methods.
"Partnering
with our Clients."
Under
the traditional monthly billing utilized by most law firms, attorneys
have little incentive to reach an early conclusion to a matter
or to provide cost effective services because they are billing
for and receiving money up front from their clients for every
legal task they choose to perform regardless of the success
of their legal efforts. Consequently, under this "pay as you
go" traditional billing method, the client assumes all of the
risk associated with achieving the legal objective including
how economically efficient an attorney chooses to be
in accomplishing the objective. By utilizing our unique
billing programs, legal fees incurred by a community
association are typically not invoiced by Gammon &
Associates until we collect money from the homeowner.
In other words, under our result oriented billing programs,
Gammon & Associates, in most instances, does not
invoice legal fees that have been incurred until we
perform.
By
agreeing to invoice legal fees incurred for a matter, not in the
month in which the legal fee was incurred, but, rather, when
the sums are collected from the homeowner responsible for
the debt, we, in essence, “partner” with our clients
such that we share in the risk of accomplishing the
legal objective. By sharing the risk of achieving a
legal objective with the association, the delay in performing
a legal task that an association may have experienced
in the past should be reduced and the likelihood of
an objective being accomplished in a timely and cost
effective manner is enhanced. An example of Gammon &
Associates sharing the monetary risk with our clients is the Firm’s
write-off and removal of all legal fees incurred in pursuing a
maintenance fee collection matter upon the foreclosure of a property
by a mortgage company. In addition, if a court awards attorney’s
fees less than those actually incurred by the Firm under
the terms of our result oriented billing program, then the Firm
will only receive the attorney fee amount awarded by the court.
This helps to ensure that a client does not get caught in the
situation of paying out more in legal costs than they actually
recover.
"A
Very Different Approach, For Better Results."
To
deliver what knowledgeable clients want requires new technological
methods, new quality standards, and new approaches to
meeting a client’s needs. Gammon & Associates is equipped
with the information and resources required to provide cost-effective,
first-class legal services. Skip trace systems, access
to county, state, and federal records, website interfacing,
and direct link capabilities with clientele, create a self-contained
and efficient legal agent for community associations.
Attorneys and paralegals have fingertip access to the
reference, research, and analysis information needed to comprehensively
and cost-effectively prepare and manage cases. Clients,
in turn, receive timely reports which itemize legal work
performed on all specific matters for a given status report period
as well as provide cumulative detailed itemization relating to
monies recovered from homeowners and forwarded to an association.
Gammon & Associates’ information management system
seamlessly integrates its computer capabilities, including a
sophisticated project management database, with litigation support
and accounting programs.
Systems
and information integration translates into the following benefits
received by our clients: cost-effective service,
well-informed community associations, and minimal unnecessary
client involvement.
Selecting
legal counsel for a community association used to be a
difficult task. Gammon & Associates, however, offers a compelling
series of reasons to build a relationship with our winning
staff. Contact us today at (713) 964-5340 to receive free,
no obligation information by mail or speak with a representative
about how we can assist your community in meeting its
objectives or email us at info@gammonlaw.com.
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